- Got more questions or concerns?
- Go through our contact channel below. For a more specific issue, send an email support@trysesa.com
SESA for Residents
You deserve a better living experience
Elevate estate living with SESA. Simplify management, boost security, and empower residents. Welcome to the future of hassle-free estate living.
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Estates
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Residents
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Security Co.
Your SESA living experience starts here
Explore the Resident-Centric features that make SESA the Ultimate Choice for enhanced living and security.
Schedule Visitors
Schedule visitors, plus access comprehensive reports for a well-organized estate life.
Event Management
Generate event codes (after estate manager approval) and get a detailed report of your event’s attendees.
Emergency System (Panic Button)
Smart emergency notification with location alerts linked to your next of kin (up to 3) & estate security.
Multiple payment channels
Choose the payment option to pay for any estate fee - SESA app, online, bank branch, or custom POS.
Access Artisans
Connect with top-tier artisans for a wide range of services, enhancing your estate living experience.
Polls and Elections
Participate in poll and election efficiently within your estate by voting in-app or in-person
Walk-in Visitor Control
Take control of “walk-in” or “unknown” visitors via our pre or post authorization methods.
Access Estate Rules
Access estate rule & regulations, SOS / emergency contacts, stay up to date with changes and updates.
Estate Mall
Coming Soon
Discover the convenience of an estate marketplace for buying and selling within your community
Buy Energy Token
Purchase estate or DISCO electricity token via the resident app.
Efficient Resident Access
Residents can easily enter the estate using their resident codes, QR codes, or phone numbers.
Seamless Vehicle Access
For residents driving into the estate, our vehicle e-tag sticker and access card system provides hassle-free entry.
More Features ...
More ways to experience SESA
We've gone the extra mile to offer utility features that enhance your overall experience.
For Head of Households (Alpha occupants)
Household Management
- Onboard and manage dependents
- Easily add and manage family members or dependents within your household and access bank-grade KYC.
- Manage RFIDs (car stickers) and access cards
- Take control of your household's access by managing RFID stickers and access cards.
- View dependents access and visitor activity
- Keep an eye on your household's access and visitor records.
For Property owners (Landlord non-residents)
Tenant Management
- Tenant onboarding and bank grade KYC for tenants
- Ensure through screening of tenants before onboarding them to your property through our advanced KYC tools.
- Tenant management & property occupancy history
- Effortlessly manage your tenants by activating or deactivating their status as occupants. You can also gain insight into your property occupancy history by viewing detailed records of past occupants.
- Manage event visitors
- Shortlet owners can enforce a limit on the number of visitors that can access their property and can monitor compliance.
For Property owners (Landlord developers)
Site Worker Management
- Onboard and manage site workers
- Conduct thorough KYC verification on site workers before onboarding them and setup a work schedule that includes daily check-in/out time.
- Generate ID cards for your site workers
- Generate ID cards for site workers which can be used at check-in/out and setup a customized message that will be displayed only to security guards when your site workers check-in/out.
- Financial inclusion
- Open full-fledged bank account or wallet for your site workers, with an option to request for a bank card to enable seamless payment and withdrawal of wages.
Not sure how to start? Tell your Estate or gated-community about SESA
Refer us to Your Estate & enhance your experience
Empower Your Estate with SESA's Innovative Solutions for Enhanced Living and Security
Manage Properties
Manage Artisans
Automated Access
Billing Options
Bank-grade KYC
Reconcile Accounts
Manage Visitors
Manage Staff
Run Elections
Instant Messaging
Frequently Asked Questions
We know you may have some questions, so we have done our best to carefully answer them.
- For Estates
- For Security Companies
- For Residents
- For Security Guards
- What is SESA and how does it work?
- SESA (Smart Estate Security Application) is a comprehensive estate management solution designed to streamline operations for estates, property owners, security companies, residents, and security guards. It provides tools to manage operations, security, and finances, enhancing the living experience for residents.
- Is SESA suitable for my estate's unique needs?
- Absolutely! SESA is designed to be flexible and customizable to meet the diverse needs of different estates. Whether you manage a small residential community or a large estate community that hosts businesses that attract unknown or walk-in visitors, SESA can be tailored to suit your requirements.
- How can I get started with SESA?
- Getting started with SESA is easy. Simply contact our team to discuss your estate's needs and request a demo. We'll guide you through the onboarding process and provide training to ensure a smooth transition to the platform.
- What types of security companies can benefit from SESA?
- SESA is ideal for a wide range of security companies, including those that provide residential, commercial, or industrial security services. It offers tools to efficiently manage guards, check-ins, and incident reporting.
- Does SESA charge setup fee?
- SESA does not charge setup fee. We offer various flexible subscription plans, allowing you to choose the one that best aligns with your budget.
- How secure is the data stored on SESA?
- Security is our top priority. SESA employs industry-standard encryption and security protocols to safeguard your data. Our servers are hosted in secure data centers, and we regularly update our security measures to protect your information.
- What support and training options are available for users?
- We provide training and support to ensure you make the most of SESA. Our team is available to assist you with any questions or issues you may encounter. Additionally, we offer user guides, tutorials, and webinars for ongoing learning.
- Can SESA be used for only estates?
- SESA is designed to handle any community that requires access control for members (residents) and non-members (all visitor types). SESA can be deployed in campuses, social club buildings, shopping malls, large office complexes, and estates that host commercial and public buildings like schools, hotels, places of worship, etc.
- Can I assign a security guard to multiple estates?
- No. A security guard can be assigned to only one (1) estate per time. However, a security guard can be reassigned from the current estate to a new estate.
- I forgot my password, how can I reset it?
- As a security company manger, to reset your password, send a mail to support@trysesa.com using your registered email address.
- Can I track the attendance for my security guards across all my estates?
- Yes, with SESA, you can track and monitor your security guard biometric attendance across all the estates they are assigned to. SESA also allows you to setup patrol routes, view shift, incident, daily activity and patrol reports.
- Can I manage and monitor my partner estates or locations using SESA platform?
- Yes. SESA provides a comprehensive dashboard to monitor key activities within partner locations or estates and provides valuable insights that you can use to know if your security guards are over-worked or under-worked.
- Can I validate the identity of my onboarded security guards?
- Yes, SESA provides bank-grade KYC validation options to validate the identity of your security guards using any ID type or phone number.
- How much does it cost for a Security company to use SESA
- The security company dashboard is totally free - zero sign up or onboarding fee and zero subscription fee. However, you have to refer estates, gated communities, campuses or any location that you manage for them to get onboarded on SESA.
- Can I send messages to my security guards?
- Yes, with SESA you can send SMS messages to select or all your security guards.
- How many security guards can I onboard on the SESA platform?
- There is no limit on the number of security guards you can onboard on SESA.
- How can I access the SESA resident app?
- After your estate manager has set you up with your email, go to Google Playstore or Apple app store and search for “SESA Digital”. Download and launch the app; click on “sign-up”; enter your registered email address or phone number, verify your email, create a password and create a wallet PIN.
- I forgot my password, how can I reset it?
- Click on the “forgot password" link on the login page, enter your registered email address and a new password will be sent to your registered email address. You can also reach out to your estate manager and request for a password reset.
- What do I need my wallet PIN for?
- Every resident has a SESA wallet, and a wallet PIN that was set up by the resident at sign-up. The wallet PIN will be required to debit your SESA wallet anytime you want to pay any service within the estate or on SESA.
- I have forgotten my wallet PIN, how do I reset it?
- Login to the SESA app, select “Account settings” icon and select “change wallet PIN” option. An OTP will be sent to your registered email address. Enter the OTP and create a new wallet PIN.
- I have multiple properties within my assigned estate. How can I manage them?
- Residents who have multiple properties within their assigned estate can view all their properties on the resident app. You can also switch between each property to manage and view activities on the property.
- How can I pay for my estate bills?
- You can pay directly from the SESA app, online on this website with multiple payment options, at any Zenith bank branch via XPath, or at your estate’s office using a customized POS. To pay at any of these channels, all you need to present is the payment invoice number – this is a unique number that is assigned to the estate bill.
- Can I purchase electricity token from the SESA resident mobile app?
- Yes. You can purchase your estate electricity token (for estates that vend tokens to their residents) or regular electricity token from any DISCO on the SESA app. The purchased token will be sent to you via email and in-app message. Please note that your SESA wallet will be debited for every electricity token purchase.
- I tried using the panic button and it did not work?
- To use the panic button, you must add at least one next of kin (you can add up to 3). Also ensure that your SESA wallet is funded – each successful emergency notification cost ₦1,000 and will be debited from your SESA wallet.
- Where do I get my login credentials from?
- After your onboarding is complete on SESA, your estate manager or security company manager will share your login credentials with you (your guard code and default 4-digit PIN).
- I forgot my PIN, how can I reset it?
- Contact your estate manager or security company manager for a PIN reset.
- Can I use my phone to carryout my SESA functions, like validate visitor access codes?
- No. SESA provides a rugged device with the guard app pre-installed on the device. This device will be used to validate all access code types and carryout all your guard functions, including generating shift report, incident report, patrol report, daily attendance and more. Contact your estate manager or security company manager to get the device.
- How can I login to the security guard device?
- You can login with your security guard code and 4-digit PIN.